Network Services Solutions

 Steps   Download item   1. 1   Determine if you are using an Apple  or Intel Mac. Most new Macs introduced in late 2020 and later have switched to using Apple silicon in the system. [1]   • To do this, click  the Apple menu () > Then see if there is anything about that Mac that says "Chip" (Apple silicon) or "Processor" (Intel processor)  2   Shut down or restart your Mac.This will give you access to the recovery tool.   • Your computer needs internet access  if you don't have a local copy of macOS.[2]  3   Hold down ⌘ Cmd+R immediately after pressing the power button. This key combination tells your Mac to reinstall the same version of macOS that you already have installed. If you're hoping for a different version, try these alternatives:   • To update macOS to the latest version compatible with your Mac, press ⌥ Opt+⌘ Cmd+R.For example, an early 2012 Mac will not be compatible with macOS 10.15, Catalina.[3]   • On an Intel-based Mac, to install the ma